WHITE PAPER:
Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.
CASE STUDY:
With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes.
WHITE PAPER:
This white paper explores the delivery methods and strategies for achieving versatile, agile and powerful IT capabilities. Inside, learn about the need for service and application orchestration, as well as cutting edge strategies for meeting a new generation of business needs.
PRESENTATION TRANSCRIPT:
Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms.
WHITE PAPER:
This whitepaper considers tactics to capitalize on a variety of data organizations have at their disposal. It also discusses how the right tactics and culture can give end-users the experience and confidence they need to continue being paying customers.
WEBCAST:
Access the following webcast to gain a firsthand look on how you can easily integrate your enterprise data in a matter of seconds with Salesforce.com.
EGUIDE:
In this expert e-guide, learn that in a DCM architecture, your business will be defining rules in a business rules engine and not defining business processes where you shouldn't be. Also, learn what to look for in cases and processes when it comes to choosing a DCM platform.
WHITE PAPER:
In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
