RESEARCH CONTENT:
This research by PA Consulting finds that organisations can improve their financial performance as a result of adopting agile techniques.
WHITE PAPER:
Plugging in the Consumer: Innovating utility business models for the future. The confluence of climate change concerns,rising energy costs and technology advances leading to greater consumer involvement is now radically redefining.
WHITE PAPER:
This whitepaper reviews the three main capabilities that organizations need to focus on in order to make intelligent business choices and steer their organization in the right direction.
PODCAST:
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
WEBCAST:
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)
WHITE PAPER:
Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
WHITE PAPER:
This white paper looks at what is driving the globalization trend. Also listed are ten requirements every Chief People Officer should expect from a global HR system. Get insights into two of Constellation's primary business research themes, Technology Optimization and Innovation and the Future of Work.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
EBOOK:
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them. The key to solving the problem-- not just answering, but resolving the issue.
